What do people
call you about?
Katie answers your phone while you're working. She speaks English, asks what the job involves, and then sends you a summary of who called and why. For landscape gardeners, one missed job is easily worth €200 to €15,000, while Katie costs €49.00 a month excl. VAT.
These are the calls a landscape gardener gets. Katie takes every one of them, even when three people ring at once.
- 01.A garden that needs redesigning and rebuilding
- 02.Maintenance: pruning, hedges, lawns, a few times a year
- 03.A tree that needs felling or cutting back, sometimes after a storm
- 04.Paving, a patio or a fence
- 05.Asking whether you've still got room this season
Why that call
goes unanswered.
A hedge trimmer or brush cutter drowns everything out, and you don't answer in work gloves. And spring is both your busiest working season and your busiest calling season, at the same time.
You don't have to change a thing. Let your phone ring as usual, and Katie catches whatever you can't take at that moment. Or let her answer everything by default — your choice, and you can switch it day by day.
What Katie asks for a landscape gardener
Picking up is half the job; the other half is asking the right questions, so you don't have to ring back just to find out what's wrong. You decide what she asks. This is what we see landscape gardeners set up:
- A new garden or maintenance, because that's a completely different conversation
- Roughly how big the garden is and whether machinery can get in
- Whether there's a design or a plan already
- Which area, and whether it has to be this season or can wait until next year
What she doesn't know, she doesn't make up. She says honestly that it's your call, and adds it to your summary as an open point.
What it costs, and what
one missed job costs.
A job for a landscape gardener runs from €200 to €15,000. Whoever doesn't get an answer rings the next one on the list.
callnorah.com starts at €49.00 a month excl. VAT, including a bundle of calls. No mandatory annual contract, and the first seven days are free.
One call you would otherwise have missed pays for the month. The full comparison with a staffed answering service, by call volume, is on what does a phone answering service cost. All plans are on pricing.
Hear her for yourself,
before you set anything up.
Press the button and pretend you're one of your own customers. Within twenty seconds you'll know whether this is what you want your callers to hear. That's more honest than any web page, this one included.
Frequently asked questions about phone answering for landscape gardeners
What landscape gardeners want to know before Katie answers their phone.