What do people
call you about?
Katie answers your phone while you're working. She speaks English, asks what the job involves, and then sends you a summary of who called and why. For painters and decorators, one missed job is easily worth €800 to €12,000, while Katie costs €49.00 a month excl. VAT.
These are the calls a painter and decorator gets. Katie takes every one of them, even when three people ring at once.
- 01.A quote for exterior painting, often with a comment about the weather
- 02.Window frames that are due, or wood that's starting to rot
- 03.Interior work before or after a renovation
- 04.A house going on the market that needs to look its best
- 05.Questions about timing: when can you start, and how long will it take
Why that call
goes unanswered.
You're on scaffolding or a ladder, or rolling a wall with your phone downstairs. And appointments to price a job get made during the day — which is when you're working.
You don't have to change a thing. Let your phone ring as usual, and Katie catches whatever you can't take at that moment. Or let her answer everything by default — your choice, and you can switch it day by day.
What Katie asks for a painter and decorator
Picking up is half the job; the other half is asking the right questions, so you don't have to ring back just to find out what's wrong. You decide what she asks. This is what we see painters and decorators set up:
- Inside or outside, and roughly how many square metres or how many windows
- Whether the woodwork is sound or has rot in it
- When it needs to be done — before a sale, before winter, or whenever suits
- Whether you can come and have a look, and when that's convenient
What she doesn't know, she doesn't make up. She says honestly that it's your call, and adds it to your summary as an open point.
What it costs, and what
one missed job costs.
A job for a painter and decorator runs from €800 to €12,000. Whoever doesn't get an answer rings the next one on the list.
callnorah.com starts at €49.00 a month excl. VAT, including a bundle of calls. No mandatory annual contract, and the first seven days are free.
One call you would otherwise have missed pays for the month. The full comparison with a staffed answering service, by call volume, is on what does a phone answering service cost. All plans are on pricing.
Hear her for yourself,
before you set anything up.
Press the button and pretend you're one of your own customers. Within twenty seconds you'll know whether this is what you want your callers to hear. That's more honest than any web page, this one included.
Frequently asked questions about phone answering for painters and decorators
What painters and decorators want to know before Katie answers their phone.