What do people
call you about?
Katie answers your phone while you're working. She speaks English, asks what the job involves, and then sends you a summary of who called and why. For handymen, one missed job is easily worth €100 to €8,000, while Katie costs €49.00 a month excl. VAT.
These are the calls a handyman gets. Katie takes every one of them, even when three people ring at once.
- 01.Small repairs: a door that sticks, a dripping tap, a shelf to put up
- 02.A bathroom or kitchen that needs replacing
- 03.A loft or shed that needs boarding out
- 04.Jobs another handyman left half-finished
- 05.Asking whether you do something at all, and whether you cover their area
Why that call
goes unanswered.
You're working with power tools, or you're with a customer. And because you do a bit of everything, you often ring back people who want something you don't take on — that's time you lose twice.
You don't have to change a thing. Let your phone ring as usual, and Katie catches whatever you can't take at that moment. Or let her answer everything by default — your choice, and you can switch it day by day.
What Katie asks for a handyman
Picking up is half the job; the other half is asking the right questions, so you don't have to ring back just to find out what's wrong. You decide what she asks. This is what we see handymen set up:
- What exactly needs doing, in plain words
- Which town or area it's in, so you know whether it's worth the drive
- Whether it's one small job or a bigger renovation
- When it needs doing, and whether they can send photos
What she doesn't know, she doesn't make up. She says honestly that it's your call, and adds it to your summary as an open point.
What it costs, and what
one missed job costs.
A job for a handyman runs from €100 to €8,000. Whoever doesn't get an answer rings the next one on the list.
callnorah.com starts at €49.00 a month excl. VAT, including a bundle of calls. No mandatory annual contract, and the first seven days are free.
One call you would otherwise have missed pays for the month. The full comparison with a staffed answering service, by call volume, is on what does a phone answering service cost. All plans are on pricing.
Hear her for yourself,
before you set anything up.
Press the button and pretend you're one of your own customers. Within twenty seconds you'll know whether this is what you want your callers to hear. That's more honest than any web page, this one included.
Frequently asked questions about phone answering for handymen
What handymen want to know before Katie answers their phone.